Bestseller Q-See QT426-803-5 16 Channel H.264 Sleek DVR System with 8 Weatherproof CCD Cameras and Remote Monitoring – Promotion
- Stream Live Video Directly to a remote PC, iPhone, iPad, Android, or other Smartphone
- Trigger Email Alerts on Motion Detection Events
Designed for home or business, this 16-channel DVR system provides continuous and effective surveillance with the 8 included color CCD cameras and the option to add up to 8 more (not included). With remote Internet monitoring and mobile surveillance through iPhone, Blackberry and other Smartphones, you can always stay on top of your surveillance, no matter where you go. The pre-installed 500GB hard drive ensures you can record plenty of footage.
List Price: $ 699.99
Outstanding Value,
Q-See QT426-603-5 16 Channel Surveillance System with Multiple Recording Options and 16 Weatherproof Cameras
When my manager said “Why can’t we use a dvr system like this” I was very skeptical. Usually you get what you pay for. I agreed we should try it out. I can’t buy 16 B+W mini 420TVL cameras for less than this system. We both looked over the Q-See website and agreed that compared to other DVR system mfgs Q-See had a intuitive web-site with very well written documentation. We’ve used PC and Linux based DVRs for several years now. I am very pleased with the way this system works. After testing I submittted this report.
1) No manual was included as specified. It was available for download online so not a big deal.
2) The internet setup was a little goofy and did not work as seamlessly as outlined in the manual. I had to manually setup the port forwarding on my home router which was among the list of supported routers in the free port forwarding program used by Q-See to accomplish that task.
3) I tried to contact support via phone. There were 8 customers ahead of me in the queue so I opted not to hold. I used chat and got a response very quickly.
4) All sales literature says the system comes with 16X 3.6mm(wide angle) 40ft night vision cameras. That is incorrect. The system shiped with four boxes containing 4X cameras and 60′ cables and power adapter. Two of the cameras are standard zoom and two of the cameras are wide angle. So, we have 8 standard and 8 wide angle total. I’ve got an e-mail into the management(hopefully sales) to find out 1) if we can exchange the 8 standard for 8 wide angle and 2) if they configure a package with all wide angles. The standard angle will not be wide enough for our application.
5) The stand alone interface is aesthetically appealing and intuitive. Basic setup/record/playback functions are very straight forward and perform as well as any other DVR system we own.
6) All the cameras that I’ve tested (8 total) look clear and consistent. The IR will allow us to record even when the lights are off.
7) Internet access and interface is very clean and well optimized. Search and playback was easily accomplished and allowed for up to 16X fast forward and reverse.
I did hear back from Q-See and they will assign an RMA# to exchange the normal zoom cameras. They also said that the 2X 6mm and 2X 3.6mm camera packages had been discontinued and that they were now only shipping with 3.6mm wide angle.
I am very pleased with the response time (chat & e-mail) for support that I’ve experienced and plan to continue doing business with q-see in the future.
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|Q-see remote monitoring,
Product is ok, install was ok, viewing is ok, functioanlity is ok. Nothing great about it.
Q-see remote monitoring flat out does not work though. It crashes the browser on EVERY machine on our network. The only way to view the cameras is if your sitting at the DVR. We’ll probably go with another product at some point in the near future.
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|simple set up but online chat with mfg is nonexistent,
I really liked the simple set up and easy to understand interface with the software. The only real concern so far has been the resolution of the cameras at distances over 10-12 feet. We can see what customers are doing, recognize them fairly well, but it is hard to see detail on smaller items (we sell some costume jewelry and small handbags). We can tell that a customer is reaching for/holding an item, but it is hard to tell exactly what it is from longer distances. I also tried to contact the manufacturer about adding additional cameras and whether or not I could attach another 8-way power splitter to the one provided with this system, thus giving me power for 16 cameras. I tried using the online chat, but noone was at the keyboard on their end. Emails have not produced any help on this subject either. My guess is that they are keeping costs down by not having stellar customer support, hence the low price of the system. Since I havn’t received any answers yet, it is hard to rate the technical expertise that their support might have.
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